Privacy Policy

Matthew Loyn Car Sales is responsible for the personal information collected through this website.

You can contact Matthew by email at matthewloyn@gmail.com or by phone on 07966477426.

• Contact and enquiry details, such as your name, phone number, email address, preferred viewing details and message.
• Find-a-car and sell-your-car details, such as the type of vehicle you are looking for or information about a vehicle you may wish to sell or part exchange.
• Review details, such as your name, email address, rating, review text and the vehicle mentioned in the review.
• Vehicle interaction statistics, such as page viewed, advert source, call clicks, WhatsApp clicks and viewing request clicks.
• Technical information needed to run the website, forms, admin area and security checks.

• To reply to enquiries and arrange appointments.
• To discuss vehicles, part exchange, selling a car or finding a suitable car.
• To store customer reviews for moderation before publication.
• To understand which advertising sources, such as Facebook, Instagram, TikTok or Google, lead to useful website enquiries.
• To operate and protect the website and admin area.

The website uses personal information where it is necessary to respond to your request before a possible sale, where there is a legitimate interest in running and improving the business, where legal records may need to be kept, or where you have given consent, such as for optional analytics storage.

Your personal information is not sold to third parties.

• Supabase, which stores website enquiries, reviews, vehicle data, photos and basic statistics.
• Resend, which sends email notifications to Matthew when a new enquiry or review is submitted.
• The website hosting provider and technical service providers needed to operate the website.
• YouTube or Google services when you choose to play an embedded vehicle video.
• Professional advisers or public authorities where required by law.

Reviews submitted through the website are saved as pending moderation. They are not published automatically. If Matthew approves a review, the website may display your name, rating, review text, source and review date. Your email address is used for administration and is not shown publicly.

• Enquiries are normally kept for up to 24 months, unless they relate to a purchase or legal record that needs to be kept for longer.
• Published reviews may remain on the website until removed or replaced.
• Website statistics are kept only for as long as useful for understanding advertising performance and improving the website.
• Admin login and security information is kept only for as long as needed to operate the service.

Some technology providers may process information outside the UK. Where this happens, appropriate safeguards should be used by those providers, such as recognised transfer mechanisms or contractual protections.

You can ask to access, correct, delete or restrict the use of your personal information. You can also object to certain uses of your information and withdraw consent where processing is based on consent.

To make a request, contact matthewloyn@gmail.com. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

The website uses essential storage for the admin area and optional analytics storage for advert-source statistics. More detail is available in the Cookie Policy.